RNR Tire Express - Fayetteville

1101 Pamalee Dr
Fayetteville, North Carolina 28303

Store Hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 3:00 PM
Sunday:
Closed

Your Local Tire Store at 1101 Pamalee Dr

At RNR Tire Express, you'll find the best tires for your car or truck, at the best possible price. Schedule an appointment today. All tire sales and rentals include free nitrogen, roadside assistance and lifetime tire rotation and balancing.

Customer Reviews

Great customer service! Got 4 brand new tires without the stress of "sell sell sell!" Fit my budget perfectly! Very professional and quick service! Would definitely recommend!read more
Tionna Banks
Tionna Banks
22:30 31 May 18
Great place. Make on time payments and they work with you anyway they can. Always nice and professional.
carrie valentin
carrie valentin
11:18 07 Jun 18
The guys were very friendly and helpful in helping me to get the product I needed, which were tires for my SUV . This made the second time I brought a set of tires from this RNR Tire Express , on 3121I Murchison Rd and I really enjoyed their customer service. I will surely refer my family & friends to go there. Sincerely, Hazel Sneedread more
BarbieDollZiy
BarbieDollZiy
23:58 09 Apr 18
Thank you so much you have very good services that needed for my car. Again you guys help drive safe and comfortable thank you i wish can give 20 starsread more
Latonya Gooch
Latonya Gooch
23:26 20 Apr 18
Just walked in to ask if my oversized tire and wheel package would fit my truck. The manager said I'm not sure let's find out, so they mounted one on the front to check clearance at no charge. The guys checked full turn on the lift, and under vehicle weight looking over everything.Good to go mounted and balanced 5 mud tires at regular price. Everyone else in town wanted to charge extra due to the size. RIDES AND LOOKS GREAT!!Thanks guys for the great job and all the extra work you put in. I will definitely be back, and recommend you to my friends.read more
Trapper Wise
Trapper Wise
20:13 15 Dec 17
Tires I bought weren’t the tires I received. Paid for 65000 mile Yokohama tires and got 55000 Kumo tires. No notifications of any with the change at all by the company. Definitely didn’t get what I paid for.....read more
Micha Sewell
Micha Sewell
14:19 01 Jul 18
I had a great experience with Rnr! I loved the in and out experience and the staff was knowledgeable in reference to my needs.read more
Keith Mitchell
Keith Mitchell
13:14 10 Aug 18
Awesome service. Friendly employees. All around great experience. Thank you!!!
E Locklear
E Locklear
22:34 10 Aug 18
My first time buying rims, but they helped me every step of the way!!! I couldn’t be more satisfied with the end result!! Thanks guys and especially my main man, Brian!read more
Ieshia West
Ieshia West
00:57 22 Aug 18
Great customer service and awesome crew, ready and willing to help with any of your needs, definitely recommend checking them out!!read more
Jamie Jackson
Jamie Jackson
17:59 08 Sep 18
Their customer service skills are horrible. I would give them no stars. I do not recommend them, run! The tires I paid for are terrible. These people seem to have a hard time communicating what they need to communicate to you. They are very unorganized and Keith has the absolute worse attitude. So please save your generic sorry message on here, because I don't want it.read more
K B
K B
00:46 11 Sep 18
First I want to say - WAYNE IS ABSOLUTELY THE BEST!!! I recommend R&R to anyone.. I really don't understand these negative reviews. These guys truly look out for you. A1 businessread more
Vanessa J
Vanessa J
14:28 11 Sep 18
Clean friendly very helpful. Everyone seemed eager to help
Timothy Newtown
Timothy Newtown
22:51 27 Sep 18
I called before hurricane Florence. The salesman I talked to called around trying to get my tires before the hurricane. When he couldn’t get them he ordered them. The salesman were awesome! My wait was within 30 minutes!!! I’m glad to be a customer!!!!read more
Marilyn Jones
Marilyn Jones
22:14 01 Oct 18
RNR tires is an awesome place the customer service is excellent and they take pride in what the do I highly recommend RNR tires to anyone.read more
Daniel Dibble
Daniel Dibble
21:45 07 Oct 18
I would like to say y'all rock! Keith helped me with my account and took the time to answer all my questions. Thank you for amazing customer service.read more
Anointedwarrior Mitchell
Anointedwarrior Mitchell
16:12 08 Oct 18
I knew Keith from Modern homes and I must say y'all have a huge asset to your team. If I knew this was his new location I would of been came. Thanks for the costumer service.read more
Shaq Boone
Shaq Boone
16:19 08 Oct 18
Its a scam, they don't explicitly state that if you exceed the 6 month pay off you have to pay the "total initial lease payment" price. You will pay more than double for a set of tires, and they do not allow you to pay it off completely and maintain the associated warranties. I will never go there again, and I will also steer everyone I know away from purchasing tires there. I'm not hoping for much, but I will be speaking with my lawyer.read more
Justin miller
Justin miller
20:01 17 Nov 18
Love rent n roll Wayne is the bomb fast n friendly rent n roll gets the job done right n fast so go see they for your rim and tire needsread more
Missylala
Missylala
16:14 07 Dec 18
Wayne took very good care of me and looked out for my rims. Very good place and loving the way my rims came out on my care. Highly recommend people to come here for rims and tiresread more
Ryan Methvin
Ryan Methvin
15:30 08 Dec 18
Love rent n roll Wayne is the bomb fast n friendly rent n roll gets the job done right n fast so go see they for your rim and tire needsread more
Missylala
Missylala
16:11 08 Dec 18
The guys here are very professional and helpful. I had a really great experience with them and highly recommend them.
Nathia Wire
Nathia Wire
20:13 08 Dec 18
The guys here are very professional and helpful. I had a really great experience with them and highly recommend them. Thank you Andrew!read more
Nathia Wire
Nathia Wire
20:15 08 Dec 18
Extremely helpful staff. If you have questions about anything they are more than willing to answer. Very professional, well organised, and clean environment. And yes I would recomend to anyone.read more
Robert Roop
Robert Roop
21:25 08 Dec 18
Very courteous and professional. Reasonable prices and will let you pay over 6 months. Customer friendly.
Karen Richardson
Karen Richardson
21:58 20 Dec 18
Two flats on my friends work trailer and headed to a job. Called RnR and had FOUR new tires installed within an hour. The best of the best. Thanks again guys. 👍read more
Phil Shipps
Phil Shipps
17:20 24 Dec 18
Very good place to get tires. I got approved and they put 4 brand new tires on my car! 1 year same as cash and roadside assistance included.read more
Robert Rewitzer
Robert Rewitzer
04:10 12 Jan 19
5/5 Excellent ServiceSome of the finest service you can come across. Everything was clear and there was no confusion with pricing or terms. Id go back and buy from them again if I had another car. Only took about an hour of my time and Id highly recommend to anyone. Especially Military. My customer sells rep: (Wayne)read more
Wanya Birt
Wanya Birt
22:34 22 Jan 19
Chris was an awesome help!! really know what he's doing always a big help thats why i keep coming back!! Bunch of good hard working peopleread more
Laytonya York
Laytonya York
23:21 01 Feb 19
RNR Tire Express has provided nothing but first class service. I have been in the Army for more than 22 years and lived in Fayetteville for more than 17 years and have not received service like that at most places. I am away for school, and the management and team helped my family and me without hesitation. Thanks, RNR Tire Express for everything y’all have done to support my family and me!!read more
Michael Wiles
Michael Wiles
02:07 14 Feb 19
Great service and great people. If I would have to go back and do it all over again I would. Thanks to rnr tire express I have the wheels and tires I have always wanted. Thank y’allread more
Charles Locklear
Charles Locklear
03:48 21 Feb 19
The prices are great and the service is even better. This is the best place in town to get your tires. Thanks
Esteban Morales III
Esteban Morales III
18:50 22 Feb 19
Best tire shop I've found in this town. They provide a lot of services for free if you just buy tires there, which are priced well. Made an appointment for an alignment and it was done in just under a half hour. I wish they'd informed us it is free with tire purchase when we bought them a couple weeks ago, otherwise have no complaints.read more
James Platt
James Platt
18:49 08 Mar 19
My experience with rnr is the best. Very reasonable and they are willing to work with customers. I got my rims from them and have had no problems. Great place to get ur rims and tires done!!!!!read more
Ryan Methvin
Ryan Methvin
21:18 19 Mar 19
legit company with no BS. Awesome group to work with. Very helpful when I had to pay a day or two late. Tires are still looking good on my car and the free rotation and balance for the life of the tires is cool. They didn't try and scan me for more money. What i signed for its exactly what I got. Highly recommend them for tired and rims.read more
Jeremiah Price-picon
Jeremiah Price-picon
16:06 21 Mar 19
Polite service. I did notice that my steering wheel shook more afterwards but they are fixing it next week. Would definitely recommend.read more
Brittney Cole
Brittney Cole
16:29 22 Mar 19
RNR has been a blessing. They have the best customer service I have encountered in years. They are honest. As a woman it is wonderful to know you can get service with honest, professionalism and integrity. I want to especially thank Andrew and Keith for taking care of me. I am officially a repeat customer and I'm going to tell everyone I know!read more
Albrean Barnes
Albrean Barnes
15:46 11 Apr 19
I pulled up at 430 and asked what it would take to get 4 tires on my car by tomorrow. Chris asked why not today! I couldn't have asked for better service! Super fast and polite! Made it easy for me to get ready for my road trip!read more
Elizabeth Ball
Elizabeth Ball
21:13 11 Apr 19
Best tire place around, friendly and knowledgeable offers a tire payment program if you need tires or custom wheels on a very flexible easy payment program if that's what you need... they also have a guarantee for rotations and balancing for the life of your tires I always go and see Brian and he make sure that my vehicles are safe for the roadread more
Mary Hampton
Mary Hampton
12:30 16 Apr 19
So, I went to get some tires today from RNR Tire Express and had a happy, wonderful experience. I lost my wheel lock key but, they were able to complete the job anyway. So now I'll be able to drive to my son's College Graduation. Thanks RNR! Special thanks to Walberto and Andrew!! You guys are great!read more
Daphne Cousar
Daphne Cousar
17:22 08 May 19
I like shopping here. I've bought tires for two of my vehicles. One of them I've had to implement the insurance plan, which came in handy. I just bought another vehicle and I have a new set of tires on order for that one too. I'm contemplating changing out the wheels as well, but haven't decided yet on a style. The rental plan is nice because I can follow the installment plan or pay off early, same as cash. I really like that they keep the store clean. I grew up with a mechanic father and around filthy garages, then used to work in auto parts; it's nice to see that they keep their shop looking so nice all the time. And the guys there are friendly, too.read more
Kaeli Daigneault
Kaeli Daigneault
22:20 18 May 19
Really have enjoyed my experience with this business. Called and requested a quote for 4 new tires for my car. Spoke with Mr. Keith. Assured me that they had what I needed. Came in the next day and Mr. Keith made sure I got the best tires for my price range that I told him I had and got them installed for me in no time at all. Keith was so professional, polite, and helpful and has the best customer service ever. Because of him I will definitely refer friends and family to RNR tires in the future. But on a side note Mr. Chris at the front really needs some training in customer service. He's not really that friendly and looks mad every time I go in to make a payment.read more
Lindsey Locklear
Lindsey Locklear
20:09 10 Jun 19
My boyfriend and I both needed tires called rnr tires and they got us in with an easy process and a great deal. Now we back riding safe. Thanks RNR.read more
Kylene Chavis
Kylene Chavis
21:42 13 Jun 19
Great customer service and awesome crew, ready and willing to help with any of your needs, definitely recommend checking them out!! Staff is quick to help you out every step of the way and have no problem answering any questions you may have, definitely check them out for rims or in my case just tires today💯💯read more
Jamie Jackson
Jamie Jackson
13:54 15 Jun 19
Awesome place to go they are super nice and because I cannot keep it between the lines I'm always needing them in my life! Great customer service and very good prices! 😁read more
Haley Kernells
Haley Kernells
15:02 20 Jun 19
Great customer service. Made the purchasing of new tires a pleasant experience. Staff member Will went above and beyond making it fun considering how badly I needed tires. Recommend them for all your tire, rims and alignment needs.read more
Donna Payne
Donna Payne
14:18 01 Jul 19
Did a great job. Service was fast. No hidden charges. Excellent customer service. Will definitely go back
Anthony Griffin
Anthony Griffin
20:29 26 Jul 19
Make sure you understand their payment plans just paid $52.00 on a $197.00 balance checked my remaining then was told $177.00 so 52$ = $20 apparently. Wish I knew this 8 months ago. You're payment is not Dollar for dollar . So $480 realistically more went to their pockets out of $836.32 (oh yeah my tires were around $680) I've paid the last 8 months you guys are just wonderful 👍read more
Jermaine Fray
Jermaine Fray
20:38 15 Aug 19
Did a great job. Service was fast. No hidden charges. Excellent customer service. Will definitely go back
Anthony Griffin
Anthony Griffin
20:29 26 Jul 19
Chris is Awesome!!!Also may add I've dealt with them before and headache they give smart mouth talking (EMPLOYEES)...you explain about a late payment you will be able to pay them the following week they begin to harassment phone calls back to back to back right afther you explained to them...then the nerve to ask can you borrow it? SAD...POOR CUSTOMER SERVICE!! ONCE IM DONE I DO NOT RECOMMEND YOU TO GO THERE PLAY TO MANY GAMES UNTIL THE TABLES ARE TURNED BUT TO EACH IS OWNread more
Freka Pratt
Freka Pratt
18:33 19 Sep 19
Would give them a 5 star but they taken me to court in which I expected it’s a great place but they did not give me my factor rims back and expected me to find some rims to replace what they didn’t put in my car. I don’t mind at all turning them in but they said it wasn’t they fault and they wasn’t getting me over there and fool me into sitting my car on bricks. They still come highly recommended but just make sure you have your factory rims in your trunk just a n case you fall hard timesread more
Valyncia London
Valyncia London
21:57 02 Oct 19
The service was excellent! My car rides so much better and I love the perks that comes with the purchase and the staff was extremely kind!read more
Gnaya Webster
Gnaya Webster
19:17 12 Oct 19
Also may add I've dealt with them before and headache they give smart mouth talking (EMPLOYEES)...you explain about a late payment you will be able to pay them the following week they begin to harassment phone calls back to back to back right afther you explained to them...then the nerve to ask can you borrow it? SAD...POOR CUSTOMER SERVICE!! DO NOT RECOMMEND YOU TO GO THERE PLAY TO MANY GAMES UNTIL THE TABLES ARE TURNED BUT TO EACH IS OWNread more
Freka Pratt
Freka Pratt
18:00 21 Oct 19
Would give them a 5 star but they taken me to court in which I expected it’s a great place but they did not give me my factor rims back and expected me to find some rims to replace what they didn’t put in my car. I don’t mind at all turning them in but they said it wasn’t they fault and they wasn’t getting me over there and fool me into sitting my car on bricks. They still come highly recommended but just make sure you have your factory rims in your trunk just a n case you fall hard times. These guys took me to court have every right to do so but to still call and come by my house after been served papers is harassment and still WILL NOT replace my factory rims saying its my fault that they wasn't in my car and I will not win in court...thing is I may not win but right is rightread more
Valyncia London
Valyncia London
18:44 05 Nov 19
Great service! This is my second set of tires with RNR.. never had any problems so far
jonessia thomas
jonessia thomas
23:20 06 Nov 19
Went in today with no wait! Wayne did an awesome job of taking care of me. He was very courteous, polite and professional. He is the very type of employee that all establishments need to have. I would highly recommend this business.read more
Regina Boykin
Regina Boykin
15:19 08 Nov 19
When i say fast! Woah! When i walked in they already knew my name, had my tires ready to be put on and paperwork is very simple. I will be going back as soon as i need a new set. I would recommend this to all my friends and family.read more
Mama B
Mama B
01:56 13 Nov 19
Service and team members are 5 star, very customer service oriented, knowledgeable and tidy. However, the leasing rates are awful, so unless you are in desperate need or your credit is just jacked up I would not go this route unless you’re going to be able to pay cash or pay your account off within 90 days. It’s just like leasing from Aaron’s, Rent-a-center, progressive, etc.....they have a nice variety of rims and a pretty awesome tire package maintenance deal. Big thanks to Chris for helping me out! I know I was a little difficult.... lolread more
Mz. Byrd
Mz. Byrd
16:55 18 Nov 19
Chris was very patient In helping my choose the right wheel as well as the right size. Gave me every option possible as well as recommendations such as ride and comfort which he knew was important to me. The office people was awesome and went over everything. The payments are very affordable as well as the customer care package.read more
Brian E
Brian E
18:04 21 Nov 19
Service and team members are 5 star, very customer service oriented, knowledgeable and tidy. However, the leasing rates are awful, so unless you are in desperate need or your credit is just jacked up I would not go this route unless you’re going to be able to pay cash or pay your account off within 90 days. It’s just like leasing from Aaron’s, Rent-a-center, progressive, etc.....they have a nice variety of rims and a pretty awesome tire package maintenance deal. Big thanks to Chris for helping me out! I know I was a little difficult.... lolUPDATE:If you ever go towards the end of the day, be sure to ask about your alignment, because both me and my husband had tires put on and had to call back for an appointment to have the alignment done. Fortunately my husband told me that he was unable to have his done the same day, because no one told me that they didn’t do mine and that alerted me to call an inquire about mine. I took away 2 stars because of that, because that’s bad business. I don’t care if you all are trying to rush people out due to it being closing time, you should always make people aware of what you did and did not do. It does not make sense to spend money on brand new tires only to have them worn down because the car did not get the proper alignment done as statedread more
Mz. Byrd
Mz. Byrd
22:04 03 Dec 19
Service and team members are 5 star, very customer service oriented, knowledgeable and tidy. However, the leasing rates are awful, so unless you are in desperate need or your credit is just jacked up I would not go this route unless you’re going to be able to pay cash or pay your account off within 90 days. It’s just like leasing from Aaron’s, Rent-a-center, progressive, etc.....they have a nice variety of rims and a pretty awesome tire package maintenance deal. Big thanks to Chris for helping me out! I know I was a little difficult.... lolUPDATE:If you ever go towards the end of the day, be sure to ask about your alignment, because both me and my husband had tires put on and had to call back for an appointment to have the alignment done. Fortunately my husband told me that he was unable to have his done the same day, because no one told me that they didn’t do mine and that alerted me to call an inquire about mine. I took away 2 stars because of that, because that’s bad business. I don’t care if you all are trying to rush people out due to it being closing time, you should always make people aware of what you did and did not do. It does not make sense to spend money on brand new tires only to have them worn down because the car did not get the proper alignment done as stated>>>>2 UPDATEread more
Mz. Byrd
Mz. Byrd
20:32 02 Jan 20
I just left RNR where I was assisted by Wayne who provided me with excellent service. I requested Yokohama tires to replace my worn out ones and advised that I also am going to need an alignment. Wayne wasted no time getting my car in the bay and finding exactly what I needed. He also let me know I had a sensor out, so we replaced the set so all four are now in great working order. Since I arrived mid-afternoon, it was too late to get my alignment done, however, they scheduled me in for Thursday morning. So, I have my tires and sensors, and the package includes insurance for regular road hazards and a 12-month payment plan, which I can payoff early. The team at RNR is very professional and courteous. Plus, the environment is clean and inviting. I definitely recommend this to anyone. I've been here before and came back because I know I can trust this team and I know I have a relaxing atmosphere to wait in while they work.read more
Karen Elizabeth
Karen Elizabeth
21:10 14 Jan 20
Very poor service, I purchased a set of tires, and of course I got a free alignment. Well when I got my truck back, my wheel was not straight and my sensor lights(traction and stabilitrack ) were on. Not to mention, my truck is making a sound when I drive now. Took the truck back, they straighten my wheel and my lights went off, the sound is still there. So I go to work the next day and my co-worker noticed that I was missing one of my Chevy caps, call them back and they said they didn't have them. I will not be taking my tuck back to them at all. I can't wait to pay these tires off, so I can be done with them. I will be reporting them to the business bureau.read more
Garry Jr Pigford
Garry Jr Pigford
20:56 30 Jan 20
Service and team members are 5 star, very customer service oriented, knowledgeable and tidy. However, the leasing rates are awful, so unless you are in desperate need or your credit is just jacked up I would not go this route unless you’re going to be able to pay cash or pay your account off within 90 days. It’s just like leasing from Aaron’s, Rent-a-center, progressive, etc.....they have a nice variety of rims and a pretty awesome tire package maintenance deal. Big thanks to Chris for helping me out! I know I was a little difficult.... lolUPDATE:If you ever go towards the end of the day, be sure to ask about your alignment, because both me and my husband had tires put on and had to call back for an appointment to have the alignment done. Fortunately my husband told me that he was unable to have his done the same day, because no one told me that they didn’t do mine and that alerted me to call an inquire about mine. I took away 2 stars because of that, because that’s bad business. I don’t care if you all are trying to rush people out due to it being closing time, you should always make people aware of what you did and did not do. It does not make sense to spend money on brand new tires only to have them worn down because the car did not get the proper alignment done as stated>>>>2 UPDATEread more
Mz. Byrd
Mz. Byrd
12:05 04 Feb 20
Wayne is awesome and provides professional customer service, I would recommend anyone to this facility, regarding any future installation or have inquires about their vehicle. Great company and great service.read more
Jerry Hicks
Jerry Hicks
19:19 10 Feb 20
If you want best tire and rims buying experience you have to go to RNR tire.the staff will match you with what you want and make your ride the best in town. The staff is knowledgeable and caring about your needs with no high pressure sale tactics. So don’t put it off any longer go and get those tires and rimsread more
John Swisher
John Swisher
15:49 13 Feb 20
My ex husband did one of my old cars through here and they are absolutely great. Doing it myself this time and I'm sure I will get the same experience. Great service in here 😊read more
Christina Thomas
Christina Thomas
14:59 14 Feb 20
If you need tires and don't have much cash this is the place to go. Friendly service and staff. Their financing option is pretty easy to do and Wayne our salesperson explained everything in detail including pricing , durability and expense. Roadside assistance, free tire rotation and alignments are included with your tires as well. These guys are awesome give them a shot.read more
Robert Rewitzer
Robert Rewitzer
15:26 22 Feb 20
Very fast and easy. Sales person was great and very helpful. Wayne was right on point with very clear details and had me in and out in no time. With my new tires. Thank you Wayne great jobread more
terri blue
terri blue
15:45 18 Mar 20
Best tire shop I've found in this town. They provide a lot of services for free if you just buy tires there, which are priced well. Made an appointment for an alignment and it was done in just under a half hour. I wish they'd informed us it is free with tire purchase when we bought them a couple weeks ago, otherwise have no complaints.read more
James Platt
James Platt
18:49 08 Mar 19
Excellent experience, Keith and the guys got us in and out in no time. Tires are amazing and the service was excellent. Thank you all for making it such a great experience!read more
Krystin
Krystin
22:40 24 Feb 20
So far so good
Anthony o'garra
Anthony o'garra
21:23 18 Apr 19
These guys are great and stand by their word. I just love my rims and tires... Thank you Chris and Keith❣️
Sheree Lewis
Sheree Lewis
23:07 15 Feb 20
Excellent service.. Very good people and easy to talk to. Want that ride to look good. I high recommend them.
Michael George II
Michael George II
17:20 19 May 20
In and out. If you have the money I would advise you to pay cash, I did. Appreciate the help, Chris.
Your Local PostMan
Your Local PostMan
23:58 22 May 20
Excellent service and friendly staff. James the tire service tech did an excellent and amazing job with my wheels and tires. Even though I brought my own wheels and were not purchased there, he took the utmost care to ensure there were no scratches on the large wheels. I could go on forever about the work he did. 👍🏾👍🏾 When it comes time to replace my tires I know I'll be coming back. Great job!read more
Nestor Torres
Nestor Torres
14:10 29 May 20
Nice place and location, neat. Service is very slow.. Techs working on cars talk for extremely long periods of time while customers wait for them to decide to work. Great place to buy tires neat selection sales rep very knowledgeable and helpful, after the money exchange everything will slow yo and vault even with and appointment and being 30 mins early still took 2 hours ... Very unsatisfactory on the work especially walking outside seeing all the techs gathered for a pow wow and its after noon.read more
Say One
Say One
18:17 24 Jun 20
I would never use this place again. Very bad customer service. Oh and make sure they put all your center caps on your rims because if not when you ask them about it, they don't know anything about it but will charge you for another. Very poor customer service but they will gladly take your money! Didn't deserve three stars but hey at least did the service even though it was half azzed.read more
Stephtommy Hollingsworth
Stephtommy Hollingsworth
13:02 28 Jun 20
Some of staff were very helpful, but when I returned day of installation guy at counter was rude and acted if I was bothering him. Did not get a call when done to come get my truck. Prices were fair Chris did a good job. But some other stuff needs some help.read more
Precision Heating and air
Precision Heating and air
21:30 03 Jul 20
When you are in need of a new set of tires and can’t afford all four of them at one time this is the best place to go!! Gotten two set of new tires of both of my cars and I love them. Also, love the roadside assistance you get with the tires.read more
Angela Carpenter
Angela Carpenter
02:00 10 Jul 20
Awesome staff I would recommend anyone to do business with "RNR"...😘❤💯🤗!!!
Shanta Townsend
Shanta Townsend
13:39 01 Aug 20
So far so good
Anthony o'garra
Anthony o'garra
01:00 19 Apr 19
I scheduled my alignment 2 weeks ago. My scheduled time was 2:00 it's now 3:53 and they haven't even started yet! Friendly staff but I won't be back ever. Wasted my whole afternoon. I have other things to do. Guess they won't be happening.read more
dark bubble
dark bubble
19:54 14 Aug 20
Definitely happy with the rims and installation but disappointed with the customer service and not too happy I have to maintain the relationship for a while longer. When you walk in there's no greeting and the employees come off like you're bothering them. I walk in with a smile but walk out like, man, sorry I interrupted your day. Initially, my rims were ordered and I called twice over the course of a week to check in and whoever answered had an attitude saying 3 times that he told me not to call; it was just rude. I can see if I called everyday but man, sorry again for being excited about your product. As far as the relationship, I typically make payments a day early, but when requesting an extension for the first time, it was like an interrogation room being read my (lack of) rights to an extension per the agreement. I know everyone is just doing their job but a smile and a friendly voice on the phone can go a long way, especially considering the thousands of dollars being spent there! I think all men work here and that may be a contributing factor so I can understand that, but just haven't had very rewarding experiences. I just try to make my payment on time and avoid contacting them at all costs. Not looking forward to going in for any maintenance either. This post isn't written with ill intent, it's my honest feedback and hoping management would take it into consideration. Love the rims though! I'll be paying the account off early for sure and looking to soup up my other vehicle, but I'll likely check out a different rim dealership first.read more
Jasmine Isom
Jasmine Isom
21:02 27 Aug 20
The service was outstanding they did an amazing with my rims and tires and I couldn’t be more happier with the set up and the service and would recommend them every time someone asked about themread more
Jerad Glover
Jerad Glover
00:20 05 Sep 20
Hold on to your receipts bc everytime my bill is paid I get text messages and calls saying my bill was not paid. Someone got my acct mixed up with my boyfriend acct, changed the billing cycle from bi weekly to weekly and said I was past due on my acct. The receipts also never print your current amount due so you have to inquire each payment as to what is the remaining balance on the acct. Either there is inadequate communication amongst staff or somebody may possibly have sticky fingers as when they go and try to fix the issues someone always say oh I forgot to update the acct which in turn makes my acct late. Every month there is and has been an issue with my acct and this company. My suggestion would be to incorporate cash register, computer training and work towards effective communication while investing in a better system to help manage payments. On a good note the establishment is clean, they practice social distancing, the environment is safe and the staff are friendly.read more
Crystal Lynch
Crystal Lynch
15:08 05 Sep 20
Customer service was half decent, but they need to take the Express out the name. 3.5 hrs to change 4 tires. No advanced warnings, the Maintance team in the back seemed to be at a complete stand still, unless they're eating. Literally had to ask how long b4 I was done in order hear the impact wrenches working.. Can't say I'll be back.read more
jibby Diggz
jibby Diggz
17:24 19 Sep 20
I wouldn't recommend this place at all ! I was told that when they put the tires on my car that I would need a tire rod, and yet they still put the tires on my car. I was supposed to have a warranty on all four of my tires first, but when I came back to have the tire rod put on, after the only mechanic could put the tire rod on my car. (He was out for about two months). Like no one else here could do it. Originally they told me he would be out for about two weeks, then the time he would come back always changed. I kept calling, and they informed me that as soon as he came back they would bring me back in to have the tire rod installed. My front end tires went balled, and wires were showing. Chris refused to assist me in making a claim. Chris told me that I was told something that wasn't true, and the manager insinuating that I was lying. (No one told me that) and I would still have to pay for the other two tires that I no longer possess. Or I could just bring the tires back to have them removed from my account. They clearly tell customers what they want to hear just to make a quick buck. DONT TRUST THIS COMPANY !!!!!!!!! They are crooks. They don't care about any of their customers. Lies is all that have been told to me since I came hereread more
Unknown Johnson
Unknown Johnson
18:48 09 Oct 20
I have a 2014 Dodge Avenger and I continually lost my wheel coverings. I asked my son "why do my wheel coverings keep coming off?" His reply was "because they're wheel coverings....." Long story short, I made a decision to put wheels and tires on my Avenger my car looks better rides better and I'm confident my gas mileage is going to get better. My experience was definitely all 5's, the staff is very professional, their willingness to help you find exactly what you're looking for is their specialty, while keeping the customers needs a priority. I also love the fact that RNR offers insurance on financed merchandise. (depending on your contract) Overall, I am very satisfied and appreciate quality products and exemplary customer service.read more
Patricia Foster-Pipkin
Patricia Foster-Pipkin
17:18 30 Oct 20
The Service was Quick and Easy no appointment needed. Staff was great and gave me 0 issues recommend 100%. Overall satisfied with the work also done on my vehicle.read more
Michael Medero
Michael Medero
07:21 07 Nov 20
RNR is a fantastic place to go for tires. They are very accommodating, the finance process is simple and quick, and I was in and out in about an hour. Very little down and affordable payments, PLUS free tire maintenance! RNR is definitely my place to go for tires from now on!read more
Tracey Smith
Tracey Smith
02:48 13 Nov 20