Store Hours
Monday:
10:00 AM -
6:00 PM
Tuesday:
10:00 AM -
6:00 PM
Wednesday:
10:00 AM -
6:00 PM
Thursday:
10:00 AM -
6:00 PM
Friday:
10:00 AM -
6:00 PM
Saturday:
10:00 AM -
3:00 PM
Sunday:
Closed
Your Local Tire Store at 3740 Washington Rd.
At RNR Tire Express, you'll find the best tires for your car or truck, at the best possible price. Schedule an appointment today. All tire sales and rentals include free nitrogen, roadside assistance and lifetime tire rotation and balancing.
Customer Reviews
This was my second attempt to get a quote from this store. Both times I was very specific in that I wanted exact replacements for my current tires. My car has the original Michelin tires on it. Both attempts got me quotes for off the wall brands that I have never heard of. I need new tires soon. I will be buying them elsewhere.read more
Dave T
16:07 31 May 18
I recently bought Rims and Tires from RNR and I thought the service was great. I had previously went to a different Rim shop and the manager wouldn't bring a rim with a tire already installed on it outside so I could see how it looked on my vehicle. I was very pleased that at RNR the person who helped me did all he could do to help me get the look that I wanted at an affordable price. He even brought a rim outside so I could see how it would look against my vehicle. I would definitely recommend RNR to my friends and family. AFTER CHANGING TO A DIFFERENT SET OF RIMS, UNFORTUNATELY, MY EXPERIENCE WENT FROM GOOD TO BAD. THEY TORE MY LEATHER DRIVER'S SEAT AND INSTALLED A RIM WITH THE WRONG OFFSET, AND AFTER ALL OF THAT, I DISCOVERED THAT THEY BENT ONE OF MY RIMS AND REFUSED TO REPLACE IT FREE OF CHARGE BUT OFFERED FOR ME TO REPLACE THE BENT RIM AT THEIR EMPLOYEE DISCOUNT. AFTER ALL OF THESE PROBLEMS, I WOULD NOT RECOMMEND RNR TO ANYONE.read more
michael lloyd
17:46 05 Mar 18
They were very nice and help with what I needed. Was in and out very fast . Great service. Benny is the guy to see but they all are great.read more
katisha nicholson
15:07 11 May 18
My experience was great I brought in my car and received excellent customer service from my salesperson and I didn't have a long wait time.read more
Dorothea Curtis
18:08 01 Jun 18
I jus ordered a whole set up from RNR and they was very helpful on what I wanted for my truck vs what I needed and Made them both work for me and I’m beyond satisfied so if y’all need some rims or tires go to RNR!!read more
Johnathon Morris
20:24 04 May 18
Today I came in to replace one pf my rims the service was great everyone treated me well I'll surely tell all my friends about the service herrread more
Allen Frazier
17:36 29 Jun 18
The customer service there was awesome. They took their time, explained everything that I needed to know, offered great benefits for being their client. I would recommend this company to anyone that needs tires.read more
Joyce Gibbs
22:08 03 Jul 18
This place is awesome and the service is fast. I would highly recommend anybody to go check them out if you need rims or tires. I got a set brand new in less than a hour!!! Doug was my salesman ❤️read more
Jasheera McBride
20:39 06 Jul 18
When buying my tires and rims customer service was good but within 4 months I need new tires....not sure if the balancing or alignment was not done no one could explain to me why my tires were worn out so quickly......they sold me more tires at a discounted price (but I shouldn't have needed more tires anyway) now 3 months later I need more tires!!! They try to make me think its my fault but surely someone is not doing their job......read more
Shatar Twitty
14:48 23 Jul 18
Derek was at the store when I purchased my tires and if I must say HE DESERVES A RAISE. He definitely educated me on everything that came with my purchase. He walked me step by step and made sure I understood what I was buying and all the perks I would recieve with doing so. i could have went elsewhere but i'm glad Rodney asked me to do business with him at RNR it was well worth it!!! 😊😊read more
Quanna Murray
20:51 25 Jul 18
Derek and Kayla Awesome customer service, and fast service as well and had affordable tires n rims fit my budget and great customer care Package Deals !!! Gotta go check them Out!!!!read more
Ashley Bright
22:32 25 Jul 18
Excellent customer service and attention to detail. They went out of their way to help me and give me options on the products and payment options. I highly recommend!read more
Wayne Marchant
13:42 26 Jul 18
I have a 1999 mustang. I bought new tires and rims from Mitchell, at a good price. They also included the free balance, rotate and road hazard at no charge. While installing the new tires there was an old stud that was stripped out. They had Greg, Derek, Mitchell and Rodney working to remove it. After about 2 hours and a lot of work they got it out, the new rim and hub was damaged. They ordered a new rim and a new hub installed the next day at no charge to me. These guys are the best. Most shops would have just let it go with 4 lugs, gut not them. They made sure everything was 100 persent perfect. I will never go anywhere else for tires or rims. Thanks for all your hard work.Buddy Taylorread more
Buddy TAylor
21:34 01 Aug 18
Great price! They did beat the competition by a lot! Doug was awesome at customer service. Thank you!
Rob Rodino
20:27 17 Aug 18
Love my new rims and tires. Car rides like its brand new. Pleasant sales experience.
Terri Norris
15:04 31 Aug 18
Absolutely please with the entire transaction!! Nice sales rep, clean environment, great deals. Would recommend the business to othersread more
Anthony Williams
18:59 06 Sep 18
The people were real nice. I love my new rims and tires .
Janice Spear
15:04 21 Sep 18
sold us a tire went to put it on they told us the bolts were cross threaded and that they didn't do that. we brought down to another shop,to have studs changed. the tire plus stop looked at all the studs and said there was nothing wrong with any of them. we still had to pay to have tire put on and studs checked which cost us another $80 dollars. when it would have been free had they just put the tire we bought on. they were nice people but inexperienced and pretty much have no idea what the're talking about.read more
ricky s
16:43 29 Sep 18
Mitchell did a great job. Helped me a lot explained everything to me well . GREAT CUSTOMER SEEVICE !!!
Cameron Davis
16:01 03 Oct 18
Friendly Staff! Quick approval with low down payment and same day install. Not to mention 6 months same as cash!! With everything included rotation, balancing, road side assistance, flat repair etc with your tire purchase!! Go see Doug!!read more
Nicole K.
18:01 13 Oct 18
All I gotta say is hands down and thank you GREG so much for fixing and acknowledging the problem I had and giving me options.. God bless you !!!read more
Yolanda Curry
17:53 27 Sep 18
Caitlin was very wonderful. This was the best buying experience i ever had. She gave me great advice and helped me find the perfect set of rims for my car. Even when i was unsure she made sure i got what i wanted. Keep up the great work!!! I’ll definitely be coming back for every vehicle i one thanks to her.read more
jamar thornton
17:18 02 Nov 18
This is our second time coming, we worked with Doug both times and he is awesome. Very informative and helpful. Everything was done quickly and looks great. Would highly recommend giving these guys a try!read more
Laura Glenn
16:03 16 Nov 18
Everything was very easy from beginning to end. Everyone was knowledgeable and a big help.. Glad I came in and will keep coming back.read more
DeAnna McDaniel
21:16 30 Nov 18
Had a problem with one location in Anderson. Came to Augusta, they told.me they would transfer my account. Never happened. Called three times to see if they had completed the transfer and each time the guy had forgotten who I was and hadn't done it, assured me he would call be back, that never happened. This company just wants your money and doesn't give a damn about its customers. It's high interest rate scheme, focused on poor customer service and maximizing their own profits with no focus on customers. From what I was told, the guy helping me was the assistant gm. Do yourself a favor, avoid the company at all costs... it simply isn't worth it.read more
John Cousins
19:41 02 Dec 18
Came in and got a set of 22’s for my vehicle. Was very pleased with the attention I got as soon as we pulled into the parking lot. Everyone was nice and I would definitely recommend coming here for tires and wheels. Brandon was cool too!!read more
Nini Carter
23:05 07 Dec 18
Expert and fast service. Small issue with one of my lug nuts threading, the tech brought me right back and showed me the problem and we came up with an easy solution. Excellentbsercice at a great price.read more
Ed Bull
18:28 22 Dec 18
I bought a full set of tires in June 2018. Early Feb 2019 I picked up a nail in a rear tire and a slow leak followed. I called RNR they asked me to bring it in and they’d take a look at it. During the inspection my Doug and Will noticed my front tires were severely worn. My reaction of course was, “Hey you supposedly aligned the front end... Seven months ago!” Both ensured they would take care of it. The new managers Brandon and Deonte were informed and soon a set of tires were replaced without any questions. Thank you so much Deonte and crew for your professionalisms and great service. A definite improvement over previous management. Go check these guys out.read more
Ryan Daley
17:08 13 Feb 19
RNR Augusta, Ga Deonta, Will, Doug, Derrick, and Edward delivered great customer service when I came in with a hassle due to a cracked rim in my front driver tire. They got me in and out really quick. I appreciated their kind gestures. Will be back soon!read more
Delshiah Dorsey
17:51 13 Feb 19
1st time getting rims on my car and I wanna brag on how awesome the fellows there were...they took their time explaining everything to me, gave me the best deal. Everyone was kind, professional and funny. The guys made me feel like family. Go to RNR on Washington rd and support these awesome guys.Thanks again Derek, Deonte, and Will you guys are the best.#rollingon22’sread more
Stephanie Collins
22:26 14 Feb 19
They where a great help and experience.Recommend for all your tire and rim needs.
Earnest Poss
23:07 22 Feb 19
The tires were fairly priced, the staff was extremely helpful and nice, and it was quick and painless to get my tires changed. They are awesome!read more
Oscar Jessup
21:53 04 Mar 19
Great service, I have done business with them several times over the years and they never let me down.
Dee Williamson
22:51 05 Mar 19
I came to them about a month ago to get tires as a gift for my boyfriend. I tried to use another company in town that did nothing but lie to me.. When I called RNR they were very honest and upfront. I got to the store and everyone was very friendly. They worked super hard to get us the wheels that we wanted. And to see the JOY and smile on my boyfriends face when they brought his car out finished made me just love this company more. I won't be going to another shop ever again. Thank you guys for the awesome service! I work in sales myself so great customer service deserves to get noticed.read more
Amanda Rue
13:53 15 Mar 19
Great service friendly staff. Wonderful experience. I highly recommended this location to anyone who is looking for a great deal on tires and rims.read more
Andrew Lucas
16:48 15 Mar 19
Doug and this entire staff was great, helpful and quick.This is our second set of tires through this company and both experience were great.Thank you RNR for keeping us riding is style.read more
shawn stgermaine
18:30 19 Mar 19
Doug and this entire staff was great, helpful and quick.This is our second set of tires through this company and both experience were great.Thank you RNR for keeping us riding is style.read more
shawn stgermaine
15:05 20 Mar 19
I had an awesome experience with RNR.Will was very helpful and knowledgeable.I been dealing with this location for 3yrs.I will most certainly welcome RNR.They customer service is AWESOME.read more
Keonze Perkins
15:30 01 Apr 19
Doug took care me! Everything came on time the whole staff here are awesome & great people! Highly recommend coming here!read more
Nello Going Crazy
16:45 12 Apr 19
They took care of me in RnR Augusta. New Management and they will go above and beyond to make sure you’re satisfied!!! Quick service reasonable prices !!!read more
Davaris Moss
21:34 12 Apr 19
They took care of me in RnR Augusta. New Management and they will go above and beyond to make sure you’re satisfied!!! Quick service reasonable prices !!!read more
Davaris Moss
16:32 13 Apr 19
Customer service was good, but I wouldn’t recommend going when they are just about to close up shop. I feel as though they rushed my wheels on because when I drove home the steering was shakey and the front wheels would make a weird noise sometimes. My car used to float. Just a pain to have to bring them back to have them look at it, when I can just be on my way. Beautiful show room, and nice service again.read more
Ananomos Bro
05:30 18 Apr 19
The terms of 180 days same as cash aren’t true, they tack on extra fees, after asking for the balance then making a payment you will notice the amount that you paid will not equal what your new balance should be your balance will always be higher by as much as $20. After making my weekly payments on this plan in the final 2 weeks my payoff amount was $463 where it should have been only $230. This is not a place that I would recommend to anyone.read more
Zedrick Morgan
05:31 09 May 19
Will is the man! Stayed two hours late just to fit me in and make it work with my schedule. Very cool people won’t be going anywhere else to buy tires or rims. Appreciate yall💪read more
A- SHOCK
23:59 20 May 19
Will was awesome! We really needed new tires and were going out of town the next day, Will stayed two hours late just to fit us in. If you can’t decide on a set a rims, he definitely has an eye for the perfect look. We won’t be going anywhere else, great service!read more
Kortney Hassler
13:24 21 May 19
The Worst Company Ever! It's not worth it. If you can save up your money to get what you need it's best because by the time you get done with your payments you could have bought a new car just saying. They put me & my child in danger with psi a high as 800 in a 18in tire. So please be careful when dealing with them. May God continue to bless you all..read more
Alisha Minick
13:58 03 Jun 19
They have good customer service and it really good at helping you with anything you need for ice tires and rims everybody go to him when you go in and ask for mr. Doug or mr. Willread more
Luedna Brown
23:51 22 Jun 19
If you want good tires done right try Discount Tires first.
Eric Scott
13:21 25 Jun 19
Will Was Awesome!! Just When I Thought About Just Taking My 22” Custom Wheels Off And Putting My Factory Wheels Back On Because I Couldn’t Seem To Figure Out What To Do About The Problem I Was Having With My Tires... Will Stepped Right In And Lended His Helping Hand!! No Other Place I Would Rather Go But Here... I Will Be Referreing And Telling Everyone About This Business!! Thanks So Much!!read more
Brandie Battle
23:13 24 Jul 19
I'm sorry but I had to do this because it was build up inside me. Okay when I first became a customer I was treated well after that things started to just go sour. I been reject/pushed away 3 times from just getting an wheel alignment, mind you I make my payments on time never been late. I had the rims for less than 4 months 2 tires are now bad to where I see the white thread and after the thread there's metal. So in my mind I shouldn't have to pay a 20 dollar each down and make a claim because yall/the mechanic guy said well its pulling just straight so you dont need one. Dude I just put new control arm witliph ball joint and new tie rod end on. I'm starting to think they dont have an alignment system. In my mind I guess if I was paying for an alignment they would do, since I have an contract and it's free they not making no money so no need of doing it. Basically it's like you get approved, get lost, keep making your payment, and dont come back to see us. And I'm a well respected guy and I work retail and i still cant get service done that are free to me. Okay I call Friday hey will I need to get someone to look at my car cause I really need an alignment, bring it in Monday, ok kool. I get there Monday at 10a.m. , um you need to make an app and ok I'll take 2p . Now before i left why did you not look into the system to see if you had any new tires before i left and when i came back you knew your bay was down why haven't you call me an tell me before I came back for my app. I had took the whole day off for just this. So with that being said this Friday I'm putting my stock wheels back on, you come pick your stuff up, I go the Firestone and pay 190 for an lifetime alignment this Friday when I get off work......SO THANKS I'm done with it. Only way I'll keep the rims if yall give me 4 free tires and 1 paymentSAFETY/MY LIFE IS VERY IMPORTANT TO MEread more
Charles Logan
07:10 07 Aug 19
I'm sorry but I had to do this because it was build up inside me. Okay when I first became a customer I was treated well after that things started to just go sour. I been reject/pushed away 3 times from just getting an wheel alignment, mind you I make my payments on time never been late. I had the rims for less than 4 months 2 tires are now bad to where I see the white thread and after the thread there's metal. So in my mind I shouldn't have to pay a 20 dollar each down and make a claim because yall/the mechanic guy said well its pulling just straight so you dont need one. Dude I just put new control arm witliph ball joint and new tie rod end on. I'm starting to think they dont have an alignment system. In my mind I guess if I was paying for an alignment they would do, since I have an contract and it's free they not making no money so no need of doing it. Basically it's like you get approved, get lost, keep making your payment, and dont come back to see us. And I'm a well respected guy and I work retail and i still cant get service done that are free to me. Okay I call Friday hey will I need to get someone to look at my car cause I really need an alignment, bring it in Monday, ok kool. I get there Monday at 10a.m. , um you need to make an app and ok I'll take 2p . Now before i left why did you not look into the system to see if you had any new tires before i left and when i came back you knew your bay was down why haven't you call me an tell me before I came back for my app. I had took the whole day off for just this. So with that being said this Friday I'm putting my stock wheels back on, you come pick your stuff up, I go the Firestone and pay 190 for an lifetime alignment this Friday when I get off work......SO THANKS I'm done with it. Only way I'll keep the rims if yall give me 4 free tires and 1 paymentSAFETY/MY LIFE IS VERY IMPORTANT TO ME And looking at other reviews name SHATAR TWITTY I'm going threw the same problem like how come withing 3 to 4 months tires are just going bad for no reasonread more
Charles Logan
00:22 10 Aug 19
Worse place ever. Would not do any business with this company again. Managers are sorry and customer service is very poor. Mechanics must have got their degree from a cracker Jax box because they tore up the studs on my wheels and wouldn't replace them. I would recommend going somewhere else if you want reliable rims and tires.read more
Joe Bell
18:57 12 Aug 19
There awesome in customer service I’d recommend them to anyone
Brian Kelly
21:05 21 Aug 19
Stephanie is VERY UNPROFESSIONAL, I called in about setting up a new card on file she rushed me off the phone didn’t even tell me the total of what she was running the card for. I had to call back to get a better understanding of what was going on and she was still rude I asked to speak to a manager and she put me on hold and no one ever came to the phone. I called back again and asked to speak to the manager and Brandon came right on the phone he assured me that he would handle the situation. I’ve ALWAYS had AMAZING CUSTOMER SERVICE here.read more
Antwan Boyd
15:48 22 Aug 19
There awesome in customer service I’d recommend them to anyone. Come see will an he will get u rolling
Brian Kelly
20:13 22 Aug 19
Will was awesome! We really needed new tires and were going out of town the next day, Will stayed two hours late just to fit us in. If you can’t decide on a set a rims, he definitely has an eye for the perfect look. We won’t be going anywhere else, great service!read more
Kortney Hassler
13:24 21 May 19
Will Was Awesome!! Just When I Thought About Just Taking My 22” Custom Wheels Off And Putting My Factory Wheels Back On Because I Couldn’t Seem To Figure Out What To Do About The Problem I Was Having With My Tires... Will Stepped Right In And Lended His Helping Hand!! No Other Place I Would Rather Go But Here... I Will Be Referreing And Telling Everyone About This Business!! Thanks So Much!!read more
Brandie Battle
23:13 24 Jul 19
The first time I got tires from them it was a 5 star review. This last time....... I wouldn't even leave one but I have to!!!!! DO NOT I repeat DO NOT get tires from there. In June I was told my tires were paid in full just waiting for Corp to clear it out. August my checking account was charged 139.00 with my consent. Called to find out what was going on and Brandon was not in office so spoke with Michael who said he would need to talk to Brandon !!!!! Called back 2 days later Brandon was there and confirmed everything I said..... called everyday for two weeks..... no return call no nothing. Then today 9-3-2019 get an email saying nothing will change!!!! Been calling every 30 mins and still nothing. I cant believe thisread more
Ada Childress
19:42 03 Sep 19
The experience was awesome I'd recommend them to any of my friends.
Makiah Hawes
23:16 05 Sep 19
Will the sales associate was great to work with understood totally what I was looking for and went out his way to make sure that I was satisfied also great staff as well very easy to work with so if your looking for great wheels and tires I highly recommend r and r for your needsread more
Kelsey Jones
16:07 10 Sep 19
I would not recommend these people to fix anything else or recommend them to anyone. They will sell you defective tires make false promises and have no intentions on holding up their own warranties. See ya'll sorry butts in court very very soon. You don't even deserve one star but that's the only way you can post. Buyer beware. Seriously!!!!!!read more
David Obannon
21:53 23 Sep 19
Fired after 17 months. No regrets, I did my best. Better things come along. No longer dead ended and can get back to the real world. Thanks Michael, you did me a favor. It's not all about the money, it's about taking care of customers.read more
Douglas Brisbane
23:27 03 Oct 19
Fired after almost 18 months. No regrets, I did my best. Better things come along. No longer in a dead end job and can get back to the real world. Thanks Michael, you did me a favor. It's not all about the money, it's about taking care of customers, something you have no intent on doing. Current and future customers beware, you will get screwed.read more
Douglas Brisbane
11:07 06 Oct 19
Fired after almost 18 months. No regrets, I did my best. Better things come along. No longer in a dead end job and can get back to the real world. Thanks Michael, you did me a favor. It's not all about the money, it's about taking care of customers, something you have no intent in doing. Current and future customers beware, you will get screwed.read more
Douglas Brisbane
11:20 07 Oct 19
Had a flat tire this morning and they were able to get me 4 new ones all in the same day! Super helpful, super affordable! Total life savers, literally. I have 2 kids and a third on the way, idk what I would have done had they'd not been available to help me. Thanks, you guys are awesome!read more
Marana Scott
01:02 19 Oct 19
Last week b4 I had a chance to pay an automatic draft cane out. I'm still waiting on a key for my rims! 24 he roadside couldn't change a flat because I didn't have a key ,& didn't know. When I made initial purchase no one brought it to my attention. I've paid every week since July 13th 2019. Still waiting on my key. Brandon is supposed to be ordering it!read more
Ace Yeeet Yt
18:31 15 Nov 19
Fired after almost 18 months. No regrets, I did my best. Better things come along. No longer in a dead end job and can get back to the real world. Thanks Michael, you did me a favor. It's not all about the money, it's about taking care of customers, something you have no intent in doing. Current and future customers beware, you will get screwed.read more
Douglas Brisbane
10:25 19 Nov 19
Fired after almost 18 months. No regrets, I did my best. Better things come along. No longer in a dead end job and can get back to the real world. Thanks Michael, you did me a favor. It's not all about the money, it's about taking care of customers, something you have no intent in doing. Current and future customers beware, you will get screwed. Just say NO, save up and buy your wheels and tires outright.read more
Douglas Brisbane
10:53 21 Nov 19
So after waiting over an hour to drop my car off for an 11 o’clock APPOINTMENT, I never received a call that my car was ready. I called 3 times just realized that closed and weren’t gonna open until Monday. So I drive up there to find my car completely unlocked. Good thing I had an extra key. I’m very disappointed in the customer service and just pure lack of respect for me and my car.read more
Tomiko Wright
21:10 23 Nov 19
Will did an excellent job getting me signed in and your service is extremely fast. I’m very satisfied and will definitely spread the word to my friends. Thanks so much!read more
Paulette Long
21:28 25 Nov 19
Will was very professional and nice. I recommend that if you are shopping for tires come here and see Will.
Tina
15:40 29 Nov 19
Excellent worker nice jobs guys&lady thanks a lot four my 3 sets of rims
Ronnie Woodruff
05:17 03 Dec 19
Everything was great, will was outstanding, very helpful , courteous, and extremely knowledgeable. The whole staff was great......! Thank you for a great experience.read more
Finas Goodwin
22:26 19 Dec 19
I went to the location several times to get an exact quote on rims and tires and they could never give me a price. I went a different time to speak to a different employee and without even checking his inventory, he said they don’t have any of the type rims that I’m looking for. Time passes by and I bought new rims elsewhere and wanted them to install the tires but they refused to. They also charge more for people wanting to pay cash versus leasing, foolishness.read more
Markus Williams
07:22 23 Dec 19
Awesome place, excellent customer service, My guy Will took care of me on the spot , I bought my first set of wheels and tires here, just purchased my second set friday, and already looking forward to my third , big ups Willread more
Tapelra Mcbride
23:07 22 Dec 19
Service was horrible and Will lies about what services they can do. They gave us the run around for months and we had to call corporate office to get our money back. We paid cash for our rims(no rent to own) and they could not do the job but Will kept giving us the run around like they could. His manager was no help either. They had not ordered the rims after a month of holding our money. I would NOT recommend this place and they had the police up there numerous times when we went up there for angry customers. I would recommend Rogers Tire and Rims because he was able to get the job done on 1 visit. We ordered the rims from another vendor got them within 3 business days and took them to Rogers where he was able to put them on in 1 day.read more
Monica Mills
12:41 31 Dec 19
Great Service. I got a really good deal on tires and the staff were very nice. I would highly recommend them to anyone who needs tires and/or wheels but can't afford to buy them all at once. Payments are not expensive and you get to pick when you pay. 😁👍read more
Denise Mooney
04:06 04 Jan 20
Mitchell was great, I was a late afternoon arrival. Needing tires. He agreed to stay over and help in shop area, to assure that I could be taken care of. Thank you Mitchell and the entire staff for your understanding and all the help...read more
Randy Gilmer
22:37 07 Jan 20
Service was great! I thought I would be rejected but wasn't. If you need tires now and don't have the money it's the place to go.read more
annette abner
23:31 20 Jan 20
Efficiency and product supply. Could improve on time management due to the long wait time. Ever thing else was excellent. Great customer service.read more
Felicia Lark
17:31 31 Jan 20
These are the most amazing staff ever they save our lives they fix our tire we came with a flat tire cause by the rim being crack they made sure we was safe and stress free they did what ever needed to be done to secure we had our vehicle safe I highly recommend anyone who wants rims to check out this place first before located another place great job guys I wish I could have got your names but I forgot to ask from jacobia well see you soonread more
Jacobia Mcgee
23:15 25 Feb 20
Looking to enhance one of the rides. Good selection, fair pricing.
Dennis Gordon
15:14 18 Mar 19
Awesome service and New Management is Top Notch
Gene Toler
18:58 06 Mar 19
Do not finance through this company unless you want to be harassed and your card ran UNAUTHORIZED! I dispise this business! The payment dep reps are nasty! I say go anywhere before here. I will NEVER EVER PURCHASE FROM THEM AGAIN! They ran my card, was NOT authorized to do so. They left me broke and i have been out of work due to the current pandemicread more
Joseph Maddox
23:29 11 Apr 20
Great staff, stayed late to install my tires and rims, offered super easy financing.
Matt Lemacks
01:20 30 Apr 20
Calvin and Mitchell on Washington Road in Augusta Georgia have the best customer service skills that I have seen. Very professional even when customers are irate. I would recommend them to anyone .read more
Rob Cole
19:13 16 Apr 20
Been here for a few hours but luckily I had just got off. Staff was cool. And I want to shoutout the dude who wheels they scratched up, I know dubs are costly but he kept his cool, ouchyread more
Brian Reddish
21:07 02 May 20
I would like to share my experience on today referencing the outstanding services I received. Brandon and Robert were both instrumental and fantastic in ensuring I received what I requested. RNR, you're the best......🤗read more
Shelia Wilson
18:01 27 May 20
They charged my card for over 200$ dollars without my authorization, I spoke to a customer service representative three times. On my last conversation he assured me that my money was going to be refunded and that my card number would be erased from their system but no the money was still taken after that. I never had an account with them and I made a one time payment for a friend of mine and when I called to make that payment, I specified it was just a "one time payment". A lawsuit towards this company for fraud is being considered.read more
Jessica Morales
22:29 13 Jun 20
Awesome customer service didnt have my size tire in stock but they were to go get go them for me and I only had to about 1hr and 30 mins this is my 2nd time going to them and will most def go backread more
Lakeisha Mormant
22:05 29 Jun 20
This experience was a complete circus performance!! This all started with a phone call to get a price on 4 tires for a 2018 Jeep Cherokee. The lady was very nice when answering the phone, she asked for tire size and what type vehicle then she followed up with we will have someone call you back with that information. Ok so this should have been red flag #1 but whatever.. just need price. So after a day of waiting they called with a down payment and monthly amount, this was not what we asked for. But we were told that we could set it up this way and pay them off whenever we would like, no issue there. The information packet that was filed out had a general information sheet and then few general initial pages their rules and regs type info (which should ALL be read!)! Ok so long story short.. after 4 attempts in ordering and receiving the correct size tire they finally got the correct tires.. not acknowledging that RNR EMPLOYEES screwed up and offering a discount; this place actually screwed us over on the cost of tires that we were originally quoted by about 300 bucks in their favor. The tires we have are still not the tires that we originally wanted! they will hold and use any debit card used to pay on the account without approval. I called and questioned them taking a payment out of my account without consent and I was told that the account owner gave them permission to save and use the last card payment was debited from- even if the owner of debit card is not the owner of the account with RNR. My bank account info is in my name alone and I never signed any paper work with this company! They will call you and be as nasty and rude to you that they chose to be on the day payment is due.. then get ready because multiple people will call and text you and everyone the account owner listed as references- no one in that business makes notes so that the calls don’t continue all day long. Final thought .. I am not certain how this business is legally still open under the management there!! Do yourself a favor and avoid at all costs!!!read more
Elizabeth Harlan
15:03 02 Jul 20
Very friendly and attentive and throural when explaining everything making sure you understand. They are happy to answer any and all questions you ask. I recieved over 110% customer service. I highly recommend them to anyone needing tires or rim's. Oh also their prices beat the competition hands downread more
Annie Kicklighter Swingle
22:24 02 Jul 20
They were nice and very friendly! Got us in and out very fast.
Destiny Bullard
22:15 10 Jul 20
I have used R&R Tire Express for Years and have always been greeted with a Smile when entering and had great customer service given. I want to Personally Thank Mitchell Tutt for all that he does for the customers. I have needed tires on his days off and he never fails to get me the help I need.read more
Darius Jenkins
19:16 21 Jul 20
Horrible customer service, I called to see if I could get two wheels priced on two different occasions and never got a call back. When I finally did get a hold of someone I was told I had to come in to make sure they were the right wheels when I told them literally every detail about them including the finish. Definitely taking my business elsewhere and don’t recommend this store for anybody. I was just trying to get a price and I was told that I HAD to be in the store to get a price. I have a full time job that needs me unlike these awful salesmen who obviously don’t want to make moneyread more
Nate Pass
17:46 29 Jul 20
My review is mixed, my second purchase and experience was less than stellar. The supervisor was more than willing to resolve the issue, which was great, but the way my install was done, well lets just say people would have been fired. The work is terribly slow, but the tires do look great on my truck.read more
Robert Ewing
16:23 13 Aug 20
Other than having to wait on someone to go get the tires everything was good. Been waiting now over 2 hours. They still aren't here yet.read more
Laura Banks
20:41 17 Aug 20
My review is mixed, my second purchase and experience was less than stellar. The supervisor was more than willing to resolve the issue, which was great, but the way my install was done, well lets just say people would have been fired. The work is terribly slow, but the tires do look great on my truck.The staff and gen management were more than happy to fix the issues i had with my tires. All issues have now been resolved.read more
Robert Ewing
16:04 19 Aug 20
Nobody could get our custom rim size these guys got it done no issues very professional!!!! Thanks guys will be back for some 30s!!!read more
Jennifer Lemerond
21:38 16 Sep 20
First time coming to R and R. No complaints, staff is very polite and professional. Will recommend for fast service as well.read more
Janesha Little
15:08 18 Sep 20
Thanks Mitchell and Brandon!!!
Roger Carroll
16:55 24 Aug 20
Excellent Customer Service and prices weren't bad either good selection highly recommend
Alan Williams
20:22 30 Sep 20
Mr Robert Edward’s and mr Calvin Ford are amazing at customer service. They go out of their way to make sure the customer is happy. I am appreciative that they understood my situation and handled it ease. I recommend anyone and everyone to come to RnR for new tires and some nice rims!-Frank Hernandezread more
Frank n Kim Hernandez
19:47 01 Oct 20
A friend of mine referred me to RNR he got his tires and rims from them. Very friendly employees. Love that I was able to get 4 new tires. I strongly recommend RNR tires for anyone that needs tires and rims. Will be referring people to themread more
Patricia Dunbar
16:01 02 Oct 20
Didn't get to talk to Kevin. I guess I'll have to make another trip in the near future. Great selection though.
Reggie Smith
18:32 09 Nov 20
They was very good.Good manner n greet people w respect.I will recommend them to others bc of respect n got in there n out fast.read more
Katherine Lowe
23:07 09 Nov 20
The gentlemen at this shop were some of the most professional employees in my years shopping around the industry. Ensure Calvin and Tutt get a raise for their excellent customer service. Will recommend others to shop here and will return with my business.read more
Joshua Roosendaal
18:09 10 Nov 20
Awesome customer service. Everyone was very patient and accommodating. I came at the end of the day and still left with fresh rims and shining tires!! Thank you!!!read more
Kia Stanback
23:35 20 Nov 20
The first thing the guy told me is that he couldn't spit a set because I only needed 2 tires. Then he quoted me about $360 for 2 Nexen tires not including installation when online they are $193.96 and I had paid $198.45 for another set including installation just 6 months ago. I left because I'm in a hurry otherwise I would've asked to speak to an associate that wants to make a sale and not cheat.read more
Rumi Lopez
21:05 30 Nov 20
Great service.. immediate assistance! Great staff! I’m a happy customer!! Highly recommended!
Kysha Nicole
00:11 05 Jan 21
Installation was great however two days in a tire pressure sensor went bad. I called at 11am and was told to bring the car back in at 1pm. I showed up and dropped the keys. On the phone call I was assured I would be in and out because I had an appointment at 3pm. Supposed store manager told no one would have made an appointment. Called me a liar.read more
Heather McArthur
19:27 14 Jan 21
I’m extremely picky. Came in with Pinterest pins of a unique yet strong look that I was going for, and the experts here found the most perfect rims for me. Seriously, I couldn’t be happier. I’m a female with a now, badass Dodge. Thank you again.read more
X Boy Gamer
17:16 26 Jan 21
A+ Prompt customer service. Easy and simple service. The service team got me in and out within a reasonable time. Greeted the moment I walked through the door. Calvin was extremely patient and made sure I was happy with my purchase. I would definitely recommend RNR to anyone who wants a stellar customer customer experience and quality tires/wheels!read more
BK Mi Amor
17:34 31 Jan 21
Dudes here do good work my buddy got rims from here after meeting Kee at Longhorns had to give it a try. They got a cool little site she put in my buddy car info showed us how they will look on his ride. Talk with Rob Rod some em like that he got my dude rite.read more
Carbon Construction
22:10 02 Feb 21
I took my wife to r&r tire to get tire. When we got there they said they could do it but in the end they couldn’t because the tires were different. Being a tire specialist your technician should have checked all tires. No one is doing quality assurance. The manager was not compassionate. His primary focus was to increase sales when we only needed 2 tires not 4. I will not recommend rnr tire to anyone unless your trying to get rippedread more
Aretha Parker
22:37 04 Feb 21
Outstanding service! We have been there a few times and purchased multiple sets of tires and rims! We have ALWAYS been 100% satisfied! The gentlemen working at the counters go above and beyond to help you feel comfortable with our purchases and we will go back every single time we need help! Thank you again y'all!!read more
Shannon Marshall
23:08 03 Mar 21
Can yall please hire all new people. The manager Calvin does not have customer service the assistant manager is half decent. The mechanics never went to school for mechanical training. The people in the back office have no care if you fall on hard times. The one girl Kenna do ask questions like is something wrong and are you feeling better or act like she care she new because I been here since Sept last year and nobody explains anything but she did explain late fee and told me to feel better after she took my payment. I didn't mind making the payment cause she act like she understood but she rather me pay 1 week now instead of 2 next time. Stay away from this placeread more
Georgia Peach
14:56 07 Mar 21
Can yall please hire all new people. The manager Calvin does not have customer service the assistant manager is cool. The mechanics never went to school for mechanical training. The people in the back office have no care if you fall on hard times. The one girl Kenna do ask questions like is something wrong and are you feeling better or act like she care she new because I been here since Sept last year and nobody explains anything but she did explain late fee and told me to feel better after she took my payment. I didn't mind making the payment cause she act like she understood but she rather me pay 1 week now instead of 2 next time. Stay away from this place.read more
Georgia Peach
13:46 08 Mar 21
