RNR Tire Express - Dothan

2301 S. Oates
Dothan, Alabama 36301

Store Hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
Closed

Your Local Tire Store at 2301 S. Oates

At RNR Tire Express, you'll find the best tires for your car or truck, at the best possible price. Schedule an appointment today. All tire sales and rentals include free nitrogen, roadside assistance and lifetime tire rotation and balancing.

Customer Reviews

Good selection of quality tires. What they don't have in stock will be there the next day. Fast service by competent technicians at a reasonable price. Free balance and rotation. I have been very pleased with their products and service.read more
Chris Sasser11
Chris Sasser11
16:11 26 Nov 18
This is a great place to get tires as long as your capable of paying your bills! It drastically helps people afford tires who are on a budget and don’t want to pitch out a couple hundred at one time! They will give you 6 months to pay the tires out at no interest and you will be gifted with LIFETIME alignments the day you get the tires put on. Bailey and Tyler have a lot of knowledge on the product and I highly recommend going through them! 10 out of 10 would recommend doing business with these guys.read more
Jacob Watts
Jacob Watts
04:32 21 Sep 18
Easy to get financed for tires. They are a tad bit higher but you get free front end alignments for life of your tires.
Chris Solomon
Chris Solomon
08:24 22 Nov 18
Tyler was great, as always!!!! I don’t know what that shop would do without him. I wish that RNR would invest in a TPMS Relearn Tool when a customer purchases tires and wheels or when they bring the vehicle back for the lifetime rotation. Just a recommendation.read more
Tee Gee
Tee Gee
15:04 22 Aug 18
Tires themselves are great and I love that I can have affordable brand new tires.... However, they have screwed me over several timea on my payments by either drafting the money from my account a day before due or taking the money twice. Also, if you dont catch a double payment within 24 hours they make you wait a week or more for your money. I will be driving to Abbeville next time I need tires. Will not use again.read more
Brenda Foust
Brenda Foust
13:29 17 Sep 18
READ THE CONTRACT!! These guys are class a scam artists. Pay attention to what you are buying and what your payments will be, how long you will be paying, and how they will penalize you for anything not in contract. I would never recommend these guys, not even to a total stranger. There are many respectable shops in this town..THESE GUYS ARE NOT. STAY THE F AWAY FROM THEM.read more
Tyler Harper
Tyler Harper
19:20 24 Jul 18
Need to watch what they are charging got chared a late fee and my payments have always been paid a day early and when they tell you they will find out why and does not call you back and rude peopleread more
Dina Powell
Dina Powell
10:38 15 Dec 18
Stop by today to check them out and ended up with a set of tires. Bailey was the salesman who helped me out, he was very friendly and easy to talk to. Did a great job explaining to me there 6 month Same as Cash financing! Will be referring anyone who needs tires to them! 100% recommend doing business with :)read more
Michael Herns
Michael Herns
01:41 29 Dec 18
I am a full time student and full time worker. I got new tires here on Saturday at 3:47 p.m. Sunday at 1:03 I was broken down on the way to see my 80 year old grandfather for New Years. This was the only chance to see him as I had time off from school. The incompetent workers here did not even change my vavle stems when they put new tires on so all the air had leaked out. The roadside assistance through the company is virtually useless, and the manager at the store is not helpful at all. His solution to my problem was knocking my payment date back a few weeks. The workers laughed at my mother today after I had to go handle fixing their mistake in a town an hour away. My mother can’t get around well right now due to a bad back. The manager and workers were more concerned with smoking and visiting and lunch than taking care of customers. When they finally did get around to pulling our car in , my husband was going to tell the mechanic which valve stem we had to fix and which ones still needed replacing and he told him to get the f**** out of the bay when they had some female customer in there the whole hour and a half we had been waiting. That customer also laughed at my mother with the mechanics. The day we got our tires put on, they stopped taking cars at 2:30 when they closed at 5pm. They changed my tires in 17 minutes. So why did they stop taking customers so early? Because they were all ready to leave( heard them say it). And then I suffered as a result. This might have been the last New Year to spend with my grandfather as he is sick, and due to incompetent and uncaring staff I missed that. No one even apologized. Ten out of ten won’t be back nor do I recommend.read more
ChellFell
ChellFell
20:12 31 Dec 18
I have really put a lot of consideration in this before posting. It’s been on my mind all day and my heart is just broken. Not that this company has stolen from me, but seeing they are stealing from so many others. Seeing that this isn’t a one time event. It truly breaks my heart a company could be so heartless. Let me start by saying I have been told by the manager that he will call cooperate for me and try to take the amount “owed” off of my account, but I will not be getting back the extra $143 they charged on my card today with no consent from me. (Yes, I have been by the bank to work on getting this back since it was not authorized by me) If this company holds up their word and takes that off my account I will be happy, but I will still never recommend them. In July I desperately needed tires, the tires I had were unsafe. I heard the ad for R&R tires on the Radio so I went in and got a set (one new 3 used, but all the same price). I paid $50 down (I asked if I could pay more towards it then what they were asking). I agreed upon 6 months of payments at $143 and then my tires and the interest were covered!!! I have records of my payments and all of my payments were made early except November and December’s payments that were made on the day they were due!!! Not a day late. The first picture below shows after my November payment I only had $139 owed. On December I made sure with the guy as a made my payment that it was my last payment and paid yet another $143. This is where everything went wrong. Somehow someway they added $506 to what I have due. Today my account was charged another $143 without me calling and making a payment!! This company took the card number they had on hand and charged my card on apparently what I still “owe” So I went up to R&R very respectfully and asked them for all of the proof of my payments and when I noticed they added another $506 to my account and asked them what this was for I was told it is a late fee for my late payment. They called it a “roll over” The contract mentions nothing of a roll over cost, it mentions late fees ( which are definitely not $506 added to your account) or repossession of the tires. I then showed them the dates of my payments and proved I never had a late charge. Now I hope the manager can resolve this to the best of his ability. I was a very good customer. I paid everything early or day of and kept up with what was due to have them add more money on my bill with no reason that made sense to me or what was in our contract. I have decided to let God handle it financially for us, but I got home and found reviews to prove many others have the same problem I’m having. Just do not use this company if you can help it. I know they have advertisements going like crazy and it sounds great, but it’s not great for every customer in the end. Seriously, just don’t fall for their scam.read more
Joshua Wade
Joshua Wade
04:31 29 Jan 19
If I could give zero or negative stars, I absolutely would. This place is nothing but a scam. They just want your money. They overcharge for tires and rims because you can make payments instead of paying everything up front. I got tires and rims around the end of June. The guy explaining the contract literally kept saying just sign here and initial here without actually explaining the contract. He kept saying that this isn't important when outling the contract and he kept saying that he's just ready to get off work. That should have been my first clue that this place was shady. The rims were the wrong size so they rubbed a hole in the brake line of the truck they were on. I showed the manager at RNR and he said he would order the correct size rims, but it would take a month or so before the rims came in. I addressed the problem at the beginning of November. RNR said the new rims would be in at the end of December or the first week of January. They said they would call as soon as the correct size rims came in. Towards the end of December I went into the store and made them sign a paper saying they would fix the problem with the rims for no extra charges since my insurance would run up at the end of December. I'm really glad I did that because it came in handy later on. I would suggest everyone to do that if they have encountered anything like I have. I called them around the middle of January because I had not heard anything from them. They initially said that no new rims were ordered then I called them out on it and brought in the paper they signed stating new rims were ordered free of charge. They quickly changed their story and they said the wrong size rims were sent and they conveniently quit selling the rims I ordered in the size I needed. I then picked out a different set of rims in the correct size and they said they would order those and have them sent over as soon as possible. It would be three days at the most. I ended up getting the correct size rims after it took them half a day to change them when they only had two other customer's cars in the shop at the time. However, they were still not the original rims that I ordered in June and they did not try to compensate for that in any way. On a bright note, Bailey was nice every time I went in there to pay and he even tried to let me keep the original wrong size rims because of the whole ordeal and hassle I had to go through, but his manager/dad would not let that happen. He took the scratched rims and said they were going to resell them as used. To sum it up, don't go here and if you do, please thoroughly inspect anything you buy from here before you drive off the lot and also be sure to really read the contract and document any mistakes made in writing. My tires and rims are paid off and I will never deal with this place again and I will be sure to let anyone I know, or don't know, to never do business with this so called business.read more
Laura Blackmon
Laura Blackmon
04:23 23 Feb 19
This place is a joke. Someone explain to me how it's going to cost 500 dollars for four tires without them putting them on for me when I went to Walmart got the exact same brand of tires for 200 for four of them and they put them on?read more
Cynthia Davis
Cynthia Davis
05:07 07 May 19
good place to get Truck Tires, Tires trailer tires I suggested we buddy to come up here and try them out because I like them and that's goodread more
Cliff Groves
Cliff Groves
21:35 16 May 19
The initial customer service is fine and prices are not bad however the treatment you receive after the service starts is awful you can make every payment on time and then get into a spot to need a delay of payment and they will treat you with nothing but rudeness refusing to to work with you regardless of payment history not to mention they will make multiple payment withdrawals from you account without authorization and that's not including the automatic payments they take without prior authorization I will never do business with or recommend this company to anyone againread more
Angry Duck
Angry Duck
14:15 17 May 19
Be careful on buying any type of rims or tires from this company search before buying they will charge you an extra $700 on top of whatever you’re buying be aware of what you’re doing before signing their contract I really don’t know how they’re still in business the good thing is is I seen Pastor stupidity contract that’s where the company Look them up on the news they will tell you the truth about the company The funny thing is all the good reviews you see on this company are all the people who work here so be careful don’t let the good reviews trick you this is a horrible company you be better off going to Sam’s Club for tiresread more
Superior lawn care Lincoln
Superior lawn care Lincoln
22:36 25 May 19
If I could give zero stars it would be more accurate! 4 days late with mix up with bank merger and my child is threatened to be arrested for theft of property! Left that message on my voicemail! I’m not on his account!read more
Gayla White
Gayla White
17:18 06 Jun 19
If I could it would be a -10 at least! I did not see these horror stories until after I signed contract. They have terrible customer service and after Josh the mgr said he would remove my card it was charged again! The GM Jason was never available and no manager could give me a number to call corporate offices. They charge your debit card without permission, and lie to their customers! Great tires, but lousy business practices! Will not recommend and will never use them again!!!!read more
Joyce Engshun
Joyce Engshun
22:38 15 Jun 19
Never had a problem with them bought a set of tires from them good friendly people pay my tires off and they still do the alignment rotate the tire tooread more
Lance Smith
Lance Smith
21:35 17 Jun 19
From the very beginning the people at RNR tires were very courteous and friendly. They stayed late to put my tires on and changed out old lug nuts that no one else wanted to touch. The payment plan was easy to keep up with because of staff calling and texting reminders which was very helpful to me because im forgetful. I was in Panama city and forgot about my payment and instead of harassing me they let me know and worked with me. They treated me like family and i recomend you try them out for your tire needs. Great guys i cant say enough about. I will be back!!read more
Rob Moore
Rob Moore
21:23 20 Jun 19
Need I say more.....I dont need their tires and scams. I hope you guy enjoy my $700 you took from me!!!! And I do not appreciate y'all messing up my truck either. Your process with repoing tires is very unprofessional. Have the proof coming soon. Although some of the employees are nice and helping and it's not their fault for the "professionals" that give it a bad name......read more
Savana Rosales
Savana Rosales
18:07 04 Jul 19
Place is a RIP off!!! Go to walmart they got the same tires way cheaper
Matt Mcguire
Matt Mcguire
03:33 04 Jul 19
Got my tires rotated and balanced. No problem. In an out in about an hour
Jeff Odom
Jeff Odom
17:23 12 Jul 19
Need to watch what they are charging got chared a late fee and my payments have always been paid a day early and when they tell you they will find out why and does not call you back and rude people would not buy tires from this place ever again my husband has been over charged the whole timeread more
Dina Powell
Dina Powell
16:35 08 Aug 19
Not bad place make sure keep up with plament keep all recent
Tim Nowlin
Tim Nowlin
02:21 26 Aug 19
Got my tires rotated and balanced. No problem. In an out in about an hour
Jeff Odom
Jeff Odom
17:23 12 Jul 19
Need I say more.....I dont need their tires and scams. I hope you guy enjoy my $700 you took from me!!!! And I do not appreciate y'all messing up my truck either. Your process with repoing tires is very unprofessional. Have the proof coming soon. Although some of the employees are nice and helping and it's not their fault for the "professionals" that give it a bad name......read more
Savana Rosales
Savana Rosales
18:07 04 Jul 19
Never had a problem with them bought a set of tires from them good friendly people pay my tires off and they still do the alignment rotate the tire tooread more
Lance Smith
Lance Smith
21:35 17 Jun 19
I have paid off three sets of tires and on my fourth now...I have never had a problem with these guys...just remember read your contract...it tells you everything....very helpful..and niceread more
Shelley Jones
Shelley Jones
14:59 19 Sep 19
heard nothing but bad things about it
Ron Hearns
Ron Hearns
17:02 12 Oct 19
This place is a absolute joke your best to bring your money anywhere but here shady business practices
Alex Church
Alex Church
03:59 31 Oct 19
Run as fast as you can. Like I said, run the other way.
Eric James
Eric James
21:58 03 Dec 19
Great guys. Wife had blowout and they gave her used tire to get her home. Free!
Joseph McCreight
Joseph McCreight
23:07 10 Dec 19
Thay are good people great service and great people I hope it stays I have no issue with them at all I get alignment free still long I have there tiresread more
David Ranker
David Ranker
23:12 06 Jan 20
Excellent.! Excellent.! Excellent.! Great prices, great people and best of all they work with you on payments
Briana Morris
Briana Morris
00:11 18 Jan 20
Do not buy tires here! I got 2 new tires a month ago and they are showing wire now! I know why you only have to pay $20 to get 4 tires.read more
claudia maleah
claudia maleah
14:05 21 Jan 20
5 months after getting 2 "new" tires, they are showing wear. No wonder they were so much cheaper. Save your money and go elsewhere.read more
Jenna Adaway
Jenna Adaway
16:38 11 Feb 20
Wonderful Customer Service!!!! Excellent Prices!!! They Get You In And Out Fast.....
Nikki Harris
Nikki Harris
18:38 19 Feb 20
Excellent place and they have amazing customer service and they are always willing to help you any way they can with payments! I highly recommend them.read more
Brianna Duke
Brianna Duke
21:59 19 Feb 20
RNR is a very great place to get tires from. The staff is very friendly and will help you in the way that they can. Thank you for your business RNR Tire.read more
Aaron Hayes
Aaron Hayes
23:59 19 Feb 20
The people here are amazing, and work with you! If you're needing wheels I highly recommend RNR!
Haleigh Bush
Haleigh Bush
17:38 22 Feb 20
Professional and helpful
Cindy Knowles
Cindy Knowles
21:12 11 Jan 18
Kristen from RNR Tires is very skillful and knowledgeable about her job! My experience at RNR Tires was enjoyable due to the friendly staff and their willingness to work with customers on a case by case base instead of being rushed in and out. Thanks to her I'm Now proudly riding on a new, safe, stylish set of 28' rims and tires! Thanks RNR! Definitely coming back!_J. Kellumread more
Lucas Hoffman
Lucas Hoffman
23:02 20 Mar 20
RNR is a great business to deal with. They are willing to work with you in providing great service when you need it.
Lashonda Hall
Lashonda Hall
19:22 31 Mar 20
Great time very up front on pricing.
Aaron Russell
Aaron Russell
09:31 07 May 20
It's a very great tire store I recommend it to anyone.
Steven McQueen
Steven McQueen
17:45 03 Aug 20
A year or so ago I would have given a one star for sure but these guys have improved a whole bunch and I will be continuing to use themread more
Travis Love
Travis Love
00:40 11 Aug 20
Worse experience ever! Can’t even get it right. Took 2 weeks when the guy said 4 hours.
Mark Chairez
Mark Chairez
21:50 21 Aug 20
Great service
Felicia Hogue
Felicia Hogue
04:46 08 Feb 19
I spoke with Rachel several times throughout the process of picking out what new type/brand of tires to get for my car and she was phenomenally helpful!!! She and the red-haired lady (didn’t get her name) were excellent to work with and dealt with my indecisiveness with plenty of patience!!! Highly recommend!!!read more
Heather Austin
Heather Austin
13:42 10 Sep 20
The absolute worst experience. They scam & lie, extremely unprofessional. If you have ANY other options for your car needs, take the other option.read more
alialiali
alialiali
17:03 21 Sep 20
The crew was professional and knowledgeable. I would continue giving them my business
David Hershorin
David Hershorin
18:05 19 Sep 20
I walked in, I wasn't greeted, I looked at the rims for a few mins, no one spoke to me at all. I will find someone who wants my businessread more
Rosalyn Jackson
Rosalyn Jackson
20:50 29 Sep 20
Brought brand new tires and rims yesterday get home that evening wasn't even in the house an hour and I have a flat tire!! Also I asked staff 3 times to make sure they put the sensors off my old rims onto my new rims and they never did that either!! Staff was totally unprofessional, folks playing on their phones, arguing with each , dancing to music and playing around not seeing about customers or their issues!! Tire mechanics out in the shop playing with their phones, texting, playing music and not staying on task with work!!! This place is totally unprofessional management didn't even care that I left shop with sensors not mounted to new tires and I get home to have a freaking flat!!! I will never use this place especially the Dothan Alabama location ever again!!read more
Samuel Sanders II
Samuel Sanders II
14:29 01 Nov 20
Save your money and go elsewhere. The first time I purchased from here it was ok. Had a employee issue but overall ok. This time was a complete rip off. They rushed through the process and I left thinking all is well. Then find out my monthly payment was actually a bi weekly payment. The lady who originally helped me and the lady doing this paperwork told me 2 different amounts. Then, when it was time to pay, i called and got more amounts. So I took tires and wheels back today at 11 am. They stripped a lug nut and at 430 p.m. we are still waiting. No communication. No apologies. Nothing. I thought paying monthly was a blessing. No, this place cannot stay in business. They know exactly how to get you.read more
Stephen Windham
Stephen Windham
22:31 12 Dec 20
R&R staff was extremely helpful and efficient. Would absolutely recommend.
Frankie Cannon
Frankie Cannon
20:47 27 Nov 20
Came in and Brandon was very helpful. I give it a great review. Thanks Brandon for everything
Dustin Jenkins
Dustin Jenkins
16:29 02 Jan 21
Awesome! So helpful, gave me a great deal, worked with me and called to remind me of my payments when work got crazy. I wont go anywhere else anymore.read more
Amanda Collins
Amanda Collins
00:10 04 Jan 21
I wanted an alignment done but was refused unless I bought 2 new tires from them
Scott Cunningham
Scott Cunningham
15:21 11 Jan 21
Marcus and Brandon were super helpful, and I had new tires within an hour. Same day call-in, same-day installation!
Cody Hunter
Cody Hunter
20:06 12 Jan 21
Please don’t come here! The ghetto unprofessional rude condescending manner and tone of the employees is flabbergasting! If you want to be treated with respect I tell you do not purchase from here! Spend a couple more dollars for peace of mind! They need new management and new trained employees!read more
Ms Whit
Ms Whit
13:55 18 Jan 21

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